sandisk class action

Class Action Filed Over SanDisk Extreme Pro SSD Failures

SanDisk Extreme Pro SSDs are unreliable and prone to data loss, according to multiple reports from users and tech websites.

The Sandisk SSD drives, which are also sold under the WD MyPassport brand, have a firmware issue that causes them to disconnect or become unreadable by computers.

Western Digital, the parent company of SanDisk, has issued a firmware update and replacement drives, but some users have reported that the problem persists even with the new drives.

Online tech blogs, like the Verge and Ars Technica, recently reported on the SanDisk SSD failures and related data loss, even after the company reportedly issued a firmware “fix.”

In online forums, consumers have reported that their SanDisk Extreme Pro SSD hard drives have stopped working or become inaccessible.

The SanDisk hard drives at issue include:

  • SanDisk Extreme Pro
  • Extreme Portable
  • Extreme Pro Portable
  • WD MyPassport SSD

SanDisk Extreme hard drives are portable solid-state drives (SSDs) that offer high-speed data transfer and storage. They are designed for photographers, videographers, and other creative professionals who need to work with large files and access them quickly.

After the initial reports of hard drive failure and data loss associated with these drives, SanDisk admitted to a problem with the drives’ firmware. According to SanDisk, one issue is caused by a bug in the firmware version R332G190 that was released in July 2023. This bug affects some SanDisk Extreme and SanDisk Extreme PRO SSDs with capacities of 500GB, 1TB, and 2TB. The bug can cause the drive to enter a read-only mode, which means that the user cannot write any new data to the drive or delete any existing data. The bug can also cause the drive to become undetected by the computer or show an incorrect capacity.

Despite SanDisk’s claimed firmware fix for these drives, and even after offering warranty replacements for some drives, consumers continue to report drive failures and data loss with the SanDisk Extreme Pro, Extreme Portable, Extreme Pro Portable, and WD MyPassport SSD portable solid-state hard drives.

Many users report that when they plug in these portable hard drives, they receive the following message: “The disk you attached was not readable by this computer.”

The drives are still being sold at a discount on various online platforms, but buyers should beware of the risk of losing their data. The Verge, Ars Technica, and PetaPixel are among the sources that have documented their experiences with the faulty drives and warned potential customers to avoid them.

Even after SanDisk acknowledged a firmware issue and issued a firmware update, reports of hard drive failures and data loss continue to build.

Not only are these errors being reported by a number of users on a variety of these portable hard drives, but there are even reports of replacement hard drives failing.

Class Action Lawsuit Filed

Attorneys have filed multiple class action lawsuits against SanDisk for these failing SSD drives. The attorneys prosecuting the class actions would still like to hear from consumers who have experienced issues with these SanDisk hard drives.

SanDisk Class Action Inquiry

Name(Required)
Do you own a SanDisk Extreme Pro SSD that has failed or experienced data loss?